Facilitating LEAN What is LEAN? Jim Womack and Dan Jones two leading thinkers in the field of LEAN define the promise of lean thinking as: “a way to specify value, line up value-creating actions in the best sequence, conduct those activities without interruption whenever someone requests them, and perform them more and more effectively. In short, lean thinking is lean because it provides a way to do more and more with less and less—less human effort, less human equipment, less time, and less space—while coming closer and closer to providing customers with exactly what they want.” What do we need to to do become LEANer? So far so good! LEAN thininking is for organisations that are serious about value and about delivering service that the customer wants whilst at the same time removing waste within the system that delivers it. To get started the first step in the process is to understand the current picture: this can involve a whole series of measurements and insights into the current demand; wants, flows and pulls on the system. Once the current picture is understood what follows is the opportunity using LEAN principles and LEAN processes such as Value Stream Maps, the Seven Wastes, the '5S' to identify how the service/organisation can better satisfy customer demand whilst optimising the develivery of that service. First steps to a LEANer Future.... However you want to benefit from the opportunity that LEAN thinking provides facilitate this! can help. We can come to you and get you thinking about LEAN thinking and how it can be of benefit to your business/organisation, we can work for you using our own team of trained LEAN facilitators or we can train up an internal team of facilitators that you have identified to work across your business or we can do both, training and working alongside your LEAN facilitators to promote learning and development through the process. facilitate this! offers the following LEAN Services: LEAN Consultation In house presentation/workshops - your chance to explore LEAN and what it can offer LEAN Facilitation such as: Demand Analysis Value Stream Mapping Effectiveness Measurement Lean Processing Waste Elimination Total Process Maintenance LEAN Training: 6 day (2 x3 days) In-house workshops to train project leaders in the principles and tools of LEAN 3 day In-house workshops designed to train project managers in the principles of LEAN and how to facilitate LEAN within their service/sector FOCUS on Facilitation facilitate this! has teamed up with leading trainers in LEAN thinking in order to offer this menu of services. We are committed to the development of LEAN thinking and to the facilitation of that thinking throughout businesses/organisations that invest in it. Many organisations fail to realise the opportunities that are inherent within LEAN as a result of a lack of investment in the facilitation skills necessary to maximise participation and engagement of the wider workforce. Their involvement in indentifying, generating and implementing opportunities to simplify and optimise service delivery is key to the success of LEAN. facilitate this! will build those skills and tools alongside those of LEAN to ensure you have a programme that develops and delivers. To find out more about our LEAN training and facilitation and to discuss your requirements call Amanda or Claudius on 01423 862773 or email us at LEAN@facilitatethis.co.uk

Trainer as Facilitator Facilitating Partnerships Facilitating Transition Facilitating Team Development Facilitating Public Involvement Facilitating LEAN